FAQ
General Questions
Account & Profile
Games & Features
Technical Support
Payment & Subscriptions
What is Emates?
Emates is your ultimate gaming hub where you can connect, compete, and level up your skills in an exciting and supportive community.
How can I create an account?
Simply click the "Sign Up" button at the top of the page, fill out the registration form, and you're ready to start your journey!
I forgot my password. What should I do?
No worries! Click the "Forgot Password?" link on the login page and follow the instructions to reset your password.
Can I change my username?
Yes! Head over to your profile settings and update your username anytime.
How do I delete my account?
We're sad to see you go! You can request account deletion through your profile settings or contact support.
What games are supported on Emates?
We support a wide variety of games! Check out our platforms section to explore the full list.
How do I join a tournament?
Visit the "Tournaments" tab, find an active event, and follow the instructions to join.
What is ranking, and how is it calculated?
Rankings reflect your performance and progress. The better you play, the higher you climb!
The site isn't loading properly. What should I do?
Try refreshing the page or clearing your browser cache. If the issue persists, contact us via live chat or email.
I found a bug. Where can I report it?
Please report any bugs or glitches through our contact form or email support. We’ll fix them faster than a speedrun!
Is Emates free to use?
Yes, Emates is free to join! Some premium features or tournaments may have additional costs.
What payment methods do you accept?
We accept major credit cards, PayPal, and other popular payment methods, depending on your region.